Customer Service

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Please use to the following Email to contact us at any time. ThePervSpot@gmail.com

If you are having problems with our website(s), videos, or any of our features, please provide the exact URL of the problem/error, any errors you are getting, and any detailed information you can give. The more detailed information you provide, the more it will help us in finding a solution.

If you’d like to cancel your subscription and not to be billed again, or for any billing questions including refunds on a case-by-case basis, please contact our billing partner, CCBill via live chat (https://support.ccbill.com/), or phone 1.888.596.9279, or email at support@ccbill.com

Should any user have a complaint regarding any material on our site or a complaint regarding user experience, please contact us via email at jacob@thepervempire.com. All Complaints will be reviewed by our team and resolved within seven (7) business days. By the end of that time period a resolution will then be sent back via email to the Complainant. After a resolution has been sent, Any Appeals or requests for any decision made should be re-presented to jacob@thepervempire.com